Support Services
Problems donβt always occur during normal business hours and there are many IT tasks that are too disruptive to carry out during the workday. No matter when a problem occurs, MNI will be available to help.
Miller Network Innovations
MNI architects resilient systems, secures sensitive data, and keeps teams productive with human support that scales.
Operational scope
Services
Navigate directly to any discipline below to explore how our teams deliver resilient infrastructure, security, and digital experiences.
Problems donβt always occur during normal business hours and there are many IT tasks that are too disruptive to carry out during the workday. No matter when a problem occurs, MNI will be available to help.
Our engineers will keep your servers and network infrastructure running smoothly. We will take care of your Active Directory, Exchange email, file and database servers, and take proactive measures to lower the risk of problems. When something does go wrong, MNI staff will work to get you up and running as quickly as possible.
We offer a cloud-based anti-virus solution that is centrally managed and monitored by MNI technicians. Our corporate-grade antivirus is lightweight, versatile, and highly customizable. We are automatically alerted to every threat and can send cleanup commands remotely without needing to interrupt your day.
MNI is an authorized Office 365 reseller. Let MNI manage the complexities of your Office 365 email, software, and related applications. Billing is flexible, with no minimums, and licenses can be increased or decreased at any time.
Moving to a new office or expanding your current location? MNIβs data cable specialists will design and install the network cabling necessary to keep data flowing to all of your workstations and devices. MNI can identify, repair, or replace all faulty cabling and certifies all data lines that are installed or repaired to ensure they match or exceed industry standards.
MNI offers custom website development services tailored to meet your business needs. Whether you need a simple informational website or a complex e-commerce solution, our team of developers will work closely with you to create a professional and engaging online presence.
Approach
Proactive monitoring, security automation, and responsive field support align under one strategic partner.
Scale infrastructure with flexible contracts, right-sized licensing, and modular service tiers.
Dedicated engineers learn the nuance of your environment and stay on-call for the moments that matter.
Reliability
MNI blends field engineering with cloud-native expertise, ensuring every touchpoint of your network supports business outcomes.
99.9% uptime
Maintained across managed networks and cloud services.
24/7 response
Always-on escalation with under 15-minute priority callbacks.
15+ years
Experience delivering secure infrastructure for regulated industries.
Hybrid engagements pair on-premises specialists with remote monitoring to support distributed workplaces. We design collaborative runbooks, train staff, and iterate with regular executive insights.
From managed antivirus and patch automation to incident response readiness, every MNI engagement elevates security posture without compromising usability.