Common friction
- Billable staff lose time on email, file access, or slow support.
- Microsoft 365 grew faster than anyone documented it.
- Security tools were purchased, but ownership is unclear.
- Technology planning happens only when something breaks.
MNI supports accounting, consulting, and similar firms that need dependable support, cleaner Microsoft 365, and a partner who can explain the next step.
Use this if tickets stall, licensing is messy, or leadership cannot see who owns security and backups.
Give the firm a support path that does not depend on whoever happens to know the vendor.
Clean up licensing, permissions, and mailbox issues that create daily tickets.
Translate findings into urgency, cost range, and what to do first.
Tenant cleanup, licensing, and user support.
Help desk and recurring operations.
Practical controls for identity, endpoints, and backups.
No. It is written for professional services firms in general, including accounting, consulting, and similar offices.
Yes. Most of the work is cleanup, support, and clearer ownership rather than a greenfield setup.
Yes. Field support is based in Moraine with regional coverage. Remote Microsoft 365 and support work can cover the rest of the team.