IT Glossary / Core IT Infrastructure Terms

Downtime

Any period when systems are unavailable, causing lost productivity or revenue. Managed IT services use proactive IT support and security monitoring and response to limit downtime and shorten recovery.

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Why this matters to Ohio SMBs

Downtime directly impacts uptime, compliance, and customer trust for businesses across Dayton and the Midwest. Clear understanding of this term helps leadership make better investments and avoid costly downtime.

Related problems businesses face

  • Confusion around Downtime causing stalled projects or poor vendor decisions.
  • Gaps in security or reliability because Downtime is not implemented correctly.
  • Teams lacking a roadmap that ties Downtime to budgets, compliance, and growth.

How MNI approaches it

We pair a vCIO-led roadmap with hands-on engineers to design, deploy, and manage Downtime in your environment. That includes clear SLAs, executive-ready updates, and integrations with your existing stack.

Next step

Share your current challenges and we'll tailor a plan that meets compliance, security, and uptime targets.

Contact MNI

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