IT Glossary / Core IT Infrastructure Terms

Co-Managed IT

A shared responsibility model where internal IT retains control while an MSP provides tools, monitoring, and escalation. Co-managed IT combines in-house expertise with support services and managed network services to steady day-to-day reliability.

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Why this matters to Ohio SMBs

Co-Managed IT directly impacts uptime, compliance, and customer trust for businesses across Dayton and the Midwest. Clear understanding of this term helps leadership make better investments and avoid costly downtime.

Related problems businesses face

  • Confusion around Co-Managed IT causing stalled projects or poor vendor decisions.
  • Gaps in security or reliability because Co-Managed IT is not implemented correctly.
  • Teams lacking a roadmap that ties Co-Managed IT to budgets, compliance, and growth.

How MNI approaches it

We pair a vCIO-led roadmap with hands-on engineers to design, deploy, and manage Co-Managed IT in your environment. That includes clear SLAs, executive-ready updates, and integrations with your existing stack.

Next step

Share your current challenges and we'll tailor a plan that meets compliance, security, and uptime targets.

Contact MNI

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